Hustler8House Open the app →

Terms of Service

Last updated October 29, 2026

Beta. Hustler8House is in beta. Real money is not live yet: deposits, withdrawals, money matches, paid tournament entries, Calcuttas, league dues through the app and subscriptions are not available. The parts of these Terms about money describe how those features will work once they launch. We will tell you in the app or by email before they do.

1. Agreement and eligibility

These Terms are an agreement between you and Hustler8House LLC, an Ohio limited liability company ("Hustler8House," "we"). By creating an account or using the app, website or any Hustler8House service, you agree to these Terms and our Privacy Policy.

To use Hustler8House you must:

Free features (free challenges, scoring, leagues without dues, tournaments without entry fees and Hustler8House University) may be used where money matches are not offered.

2. Your account

3. What Hustler8House is

Hustler8House is a platform for pool (billiards) players. It includes:

Money matches on Hustler8House are games of skill played between two players. Hustler8House is not a party to any match: it does not play against you, set odds, take bets or keep any part of the stakes except its posted platform fee. The odds shown in the app are estimates from ratings, not a wager offered by us.

4. Matches

Stakes. A money match is played for a stake per rack of at least $20, in $20 steps, with no maximum. Each player puts up the same amount: stake × race length (for example, $20 a rack in a race to 5 = $100 each, a $200 pot).

No funds, no match. Posting or accepting a money match locks your full possible stake in your wallet until the match ends. Locked money can't be withdrawn or used elsewhere.

Platform fee. Hustler8House charges $2 for every $20 each player stakes (5% of the pot), taken from the pot when the match is paid out. The winner receives the pot minus the fee.

Privacy before acceptance. A challenger's name and exact table stay hidden until a player accepts.

Checking in. After a match is accepted, both players have 30 minutes to check in at the table, verified by GPS within half a mile. The player who is there may give a late opponent 10 more minutes. Once both have checked in, the match is on and nobody can back out.

Backing out and no-shows. A player who backs out of a money match after acceptance, or doesn't show up, pays 10% of their locked stake to the opponent and a 5% processing fee to Hustler8House, and the rest is released to them. If the accepting player backs out, the challenge goes back on the radar. If the challenger backs out, it is taken down. If neither player shows up, each pays the 5% processing fee and the rest is refunded. Back-outs and no-shows also bring a strike (Section 8).

Free Challenges. When Hustler8House makes free challenges available, shooters may post and accept challenges with no stake ("Free Matches"). No funds are held and no platform fee is charged. Free Matches follow the same check-in rules as money matches: both shooters have 30 minutes after acceptance to check in at the table. Free Matches count toward each shooter's H8H rating. Hustler8House may turn free challenges on or off at any time. Turning them off does not affect Free Matches already posted or accepted.

Free Match Strikes. Backing out of an accepted Free Match, or not checking in on time, earns a Free Match strike. Every third Free Match strike suspends the shooter from posting or accepting free challenges for seven (7) days. Free Match strikes never result in a permanent ban and do not count toward back-out strikes on money matches. Back-out strikes on money matches do not affect free challenges.

Cancellation by Hustler8House. We may cancel any match that hasn't finished, for example after a technical fault or a safety concern. Each player then gets back the full amount they had locked, with no fee and no strike.

5. Results and disputes

Finishing a match. Players record each rack on the shared scoreboard. The score is a guide. A match is settled when the losing player scans the winner's win code in the app, which pays the winner. Scanning the code is your confirmation that you lost.

Opening a dispute. Either player can open a dispute once both have checked in. The money stays frozen for up to 24 hours while it is decided.

Proof. Proof is a photo or video taken with the Hustler8House app's camera within 15 minutes of the dispute being opened, such as the scoresheet or the table as it stands. Pictures or videos from your phone's gallery, or taken later, are not accepted. Written statements may be added during the 24 hours but are not proof.

SituationResultStrikes
Only one player sends proofThat player is paidThe other player gets a dispute strike
Neither player sends proofBoth are refundedBoth get a dispute strike
Both send proofReviewers decide; two matching votes settle itThe losing side gets a dispute strike
A player scans the other's win codeSettled for the scanned playerNo strike

Reviewers. Disputes in review are decided by Hustler8House reviewers. One of the two votes may come from an automated (AI) reviewer that looks at the photos and statements. It never decides alone: a person must agree with it. Reviewers' decisions are final within the app.

False proof. Sending edited, staged or old footage, or footage from another match, breaks these Terms (Section 7).

6. H8H rating

Every player has an H8H rating from 100 to 1000, on the same scale as FargoRate. It starts from the FargoRate you enter, or 500, and moves only with matches finished on Hustler8House. Free matches move it at normal speed; money matches move it 2 or 3 times as much, depending on the stake.

7. Fair play

You agree not to:

We may investigate, hold funds connected to a suspected violation while we do, reverse a result, and apply strikes, suspensions or bans.

8. Strikes, suspensions and bans

There are three separate kinds of strikes:

StrikeComes from1st2nd3rd
Back-out strikeBacking out of a money match after acceptance, or not showing up30 days out of money matches90 days out of money matchesPermanent ban from money matches
Dispute strikeLosing a dispute, or sending no proof7-day account suspension30-day account suspensionPermanent ban
Free Match strikeBacking out of a Free Match after acceptance, or not checking in on timeStrike recorded, no suspensionStrike recorded, no suspension7 days out of free challenges; the same again at every 3rd strike after

9. Wallet, payments and taxes

Our promise: we make you whole. If an error on Hustler8House's side costs you money, we will put it right. That covers the app, our servers or our records: money missing from your wallet, a payout recorded wrong, or a match that can't finish because of a fault. We will restore the correct amount to your wallet, or cancel the match and give each player back what they had locked. Every money movement is recorded, so we can check exactly what happened. Report a problem to support@hustler8house.com within 60 days. This promise doesn't cover losses from your own choices, such as scanning a win code, or results decided by the dispute process.

10. Tournaments, Calcuttas and leagues

Tournaments. An organizer sets the game, race, entry fee and field size. Entry fees go into the prize pool. When the final ends, the pool minus Hustler8House's 5% fee pays 70% to the winner and 30% to the runner-up. If the organizer cancels before it starts, every entry fee is refunded. Organizers are responsible for running a fair event at their venue.

Calcuttas. A tournament may run a Calcutta, an auction on its players, only where and when Hustler8House allows it. Bidding is in $5 steps, and a bid is your agreement to pay if you win the player. When bidding closes, each player goes to their high bidder, who pays from their wallet. Before the bracket starts, a player can buy back half of themselves for half the price. When the final ends, the pool minus the 5% fee pays the champion's owners 70% and the runner-up's owners 30%.

Leagues. League dues collected through the app go to the league, and Hustler8House takes no fee on league money. Only league administrators verified by Hustler8House can pay out league money, and they are responsible for using it as their league's rules say. Hustler8House is not a party to a league's rules, payouts or disputes between its members.

11. Subscriptions

Some features may need a paid subscription, planned at $5 per month. Subscriptions are not available yet. When they are:

12. Your content

13. Hustler8House's property

The Hustler8House name and logo, the app, the website and the University lessons belong to Hustler8House LLC. We give you a personal, non-transferable right to use the app under these Terms. You may not copy, resell or rebrand it, or use the Hustler8House name or logo without written permission. Some parts of the app use open-source software under its own licenses.

14. Disclaimers and limits

15. Disagreements with Hustler8House

If you have a problem with Hustler8House, write to support@hustler8house.com first. We will try to solve it within 30 days.

These Terms are governed by the laws of the State of Ohio. If we can't solve a problem together, it will be decided by the state or federal courts located in Ohio, and you and Hustler8House agree to those courts. Either of us may instead bring a claim in small claims court where it qualifies. Match disputes between players are handled by the dispute process in Section 5, not by this section.

16. Changes, ending and contact