Terms of Service
Last updated October 29, 2026
Beta. Hustler8House is in beta. Real money is not live yet: deposits, withdrawals, money matches, paid tournament entries, Calcuttas, league dues through the app and subscriptions are not available. The parts of these Terms about money describe how those features will work once they launch. We will tell you in the app or by email before they do.
1. Agreement and eligibility
These Terms are an agreement between you and Hustler8House LLC, an Ohio limited liability company ("Hustler8House," "we"). By creating an account or using the app, website or any Hustler8House service, you agree to these Terms and our Privacy Policy.
To use Hustler8House you must:
- be at least 18 years old, and old enough in your state to play skill games for money if you play money matches;
- for money matches, live in and be physically located in a place where skill-based money matches are allowed. Money matches are not available in Arizona, Arkansas, Connecticut, Delaware, Louisiana, Montana or South Dakota, or any other state where we decide not to offer them, and the app blocks them by the table's GPS location;
- have only one account, in your own name;
- complete identity and age verification when we ask, before you put up or receive money;
- not be barred from using the service under these Terms or the law.
Free features (free challenges, scoring, leagues without dues, tournaments without entry fees and Hustler8House University) may be used where money matches are not offered.
2. Your account
- You sign in with your email and password. Your Shooter ID is assigned by us and is not a login.
- Keep your password private. You are responsible for activity on your account until you tell us it was compromised at support@hustler8house.com.
- Give accurate information, including the FargoRate you enter. It sets your starting H8H rating.
- League captains and league administrators get extra tools. League administrators must prove their role, and Hustler8House verifies them before they get access.
- You may delete your account in the app. Records we must keep, such as money movements, disputes and strikes, are kept as described in the Privacy Policy. Deleting an account does not remove a suspension or ban.
3. What Hustler8House is
Hustler8House is a platform for pool (billiards) players. It includes:
- a radar to find nearby players and post or accept matches;
- a live scoreboard shared by both players' phones;
- league tools for captains and administrators;
- tournaments and Calcuttas;
- Hustler8House University, a library of drills and trick shots.
Money matches on Hustler8House are games of skill played between two players. Hustler8House is not a party to any match: it does not play against you, set odds, take bets or keep any part of the stakes except its posted platform fee. The odds shown in the app are estimates from ratings, not a wager offered by us.
4. Matches
Stakes. A money match is played for a stake per rack of at least $20, in $20 steps, with no maximum. Each player puts up the same amount: stake × race length (for example, $20 a rack in a race to 5 = $100 each, a $200 pot).
No funds, no match. Posting or accepting a money match locks your full possible stake in your wallet until the match ends. Locked money can't be withdrawn or used elsewhere.
Platform fee. Hustler8House charges $2 for every $20 each player stakes (5% of the pot), taken from the pot when the match is paid out. The winner receives the pot minus the fee.
Privacy before acceptance. A challenger's name and exact table stay hidden until a player accepts.
Checking in. After a match is accepted, both players have 30 minutes to check in at the table, verified by GPS within half a mile. The player who is there may give a late opponent 10 more minutes. Once both have checked in, the match is on and nobody can back out.
Backing out and no-shows. A player who backs out of a money match after acceptance, or doesn't show up, pays 10% of their locked stake to the opponent and a 5% processing fee to Hustler8House, and the rest is released to them. If the accepting player backs out, the challenge goes back on the radar. If the challenger backs out, it is taken down. If neither player shows up, each pays the 5% processing fee and the rest is refunded. Back-outs and no-shows also bring a strike (Section 8).
Free Challenges. When Hustler8House makes free challenges available, shooters may post and accept challenges with no stake ("Free Matches"). No funds are held and no platform fee is charged. Free Matches follow the same check-in rules as money matches: both shooters have 30 minutes after acceptance to check in at the table. Free Matches count toward each shooter's H8H rating. Hustler8House may turn free challenges on or off at any time. Turning them off does not affect Free Matches already posted or accepted.
Free Match Strikes. Backing out of an accepted Free Match, or not checking in on time, earns a Free Match strike. Every third Free Match strike suspends the shooter from posting or accepting free challenges for seven (7) days. Free Match strikes never result in a permanent ban and do not count toward back-out strikes on money matches. Back-out strikes on money matches do not affect free challenges.
Cancellation by Hustler8House. We may cancel any match that hasn't finished, for example after a technical fault or a safety concern. Each player then gets back the full amount they had locked, with no fee and no strike.
5. Results and disputes
Finishing a match. Players record each rack on the shared scoreboard. The score is a guide. A match is settled when the losing player scans the winner's win code in the app, which pays the winner. Scanning the code is your confirmation that you lost.
Opening a dispute. Either player can open a dispute once both have checked in. The money stays frozen for up to 24 hours while it is decided.
Proof. Proof is a photo or video taken with the Hustler8House app's camera within 15 minutes of the dispute being opened, such as the scoresheet or the table as it stands. Pictures or videos from your phone's gallery, or taken later, are not accepted. Written statements may be added during the 24 hours but are not proof.
| Situation | Result | Strikes |
|---|---|---|
| Only one player sends proof | That player is paid | The other player gets a dispute strike |
| Neither player sends proof | Both are refunded | Both get a dispute strike |
| Both send proof | Reviewers decide; two matching votes settle it | The losing side gets a dispute strike |
| A player scans the other's win code | Settled for the scanned player | No strike |
Reviewers. Disputes in review are decided by Hustler8House reviewers. One of the two votes may come from an automated (AI) reviewer that looks at the photos and statements. It never decides alone: a person must agree with it. Reviewers' decisions are final within the app.
False proof. Sending edited, staged or old footage, or footage from another match, breaks these Terms (Section 7).
6. H8H rating
Every player has an H8H rating from 100 to 1000, on the same scale as FargoRate. It starts from the FargoRate you enter, or 500, and moves only with matches finished on Hustler8House. Free matches move it at normal speed; money matches move it 2 or 3 times as much, depending on the stake.
- The odds shown before a match are estimates from both ratings. They are not a promise or a guarantee of any result.
- To keep ratings fair, a rating can't drop more than 40 points below the player's highest rating of the last 6 months, and a new player's rating moves faster for their first 10 matches.
- We may correct a rating that was affected by a rules violation, a technical error or a cancelled match.
- H8H ratings are not FargoRate ratings and are not endorsed by FargoRate.
7. Fair play
You agree not to:
- sandbag: lose on purpose, or play below your level, to lower your rating or mislead opponents;
- collude: arrange results with another player, or let someone else play on your account;
- open or use more than one account, or use another person's account or identity;
- fake or hide your location, including GPS spoofing, to get around the check-in or the state restrictions;
- send false, edited, staged or old proof in a dispute;
- make false chargebacks or payment disputes to undo a match you lost;
- harass, threaten or endanger other players or venue staff;
- tamper with, reverse-engineer, overload or probe the app or its servers, or use bots or scripts;
- use Hustler8House for anything illegal, including money laundering.
We may investigate, hold funds connected to a suspected violation while we do, reverse a result, and apply strikes, suspensions or bans.
8. Strikes, suspensions and bans
There are three separate kinds of strikes:
| Strike | Comes from | 1st | 2nd | 3rd |
|---|---|---|---|---|
| Back-out strike | Backing out of a money match after acceptance, or not showing up | 30 days out of money matches | 90 days out of money matches | Permanent ban from money matches |
| Dispute strike | Losing a dispute, or sending no proof | 7-day account suspension | 30-day account suspension | Permanent ban |
| Free Match strike | Backing out of a Free Match after acceptance, or not checking in on time | Strike recorded, no suspension | Strike recorded, no suspension | 7 days out of free challenges; the same again at every 3rd strike after |
- Free Match strikes are their own track. They only pause free challenges, never lead to a ban, and never count toward back-out or dispute strikes.
- A permanent ban also blocks the phones used on the account from opening a new one.
- Hustler8House may suspend or close an account at any time for a serious breach of these Terms, for fraud, or where the law requires it, and may remove strikes it finds were given in error.
- If your account is closed, money in your wallet that isn't held for a match or an investigation is returned to you.
9. Wallet, payments and taxes
- Deposits and withdrawals will go through our payment processor and may carry the processor's fees, shown before you confirm. They are not available yet.
- Players' money is held separately from Hustler8House's own money, in a trust set up to hold it. Hustler8House does not use players' money for its own expenses and does not pay interest on it.
- Your balance is what you deposited and won, minus what you withdrew, lost and paid in fees. Money locked in an open match isn't available until the match ends.
- Withdrawals go only to a payment method in your own name, after identity checks. We will show the expected timing when you ask for one. We may delay a withdrawal tied to an open dispute or a suspected violation.
- Chargebacks: if you reverse a deposit with your bank after using the money in matches, we may suspend your account and recover the amount.
- Taxes: you are responsible for taxes on your winnings. Hustler8House may collect your tax information and issue tax forms (such as Form 1099) where the law requires.
- Mistakes: if money is credited to you by error, we may correct it.
Our promise: we make you whole. If an error on Hustler8House's side costs you money, we will put it right. That covers the app, our servers or our records: money missing from your wallet, a payout recorded wrong, or a match that can't finish because of a fault. We will restore the correct amount to your wallet, or cancel the match and give each player back what they had locked. Every money movement is recorded, so we can check exactly what happened. Report a problem to support@hustler8house.com within 60 days. This promise doesn't cover losses from your own choices, such as scanning a win code, or results decided by the dispute process.
10. Tournaments, Calcuttas and leagues
Tournaments. An organizer sets the game, race, entry fee and field size. Entry fees go into the prize pool. When the final ends, the pool minus Hustler8House's 5% fee pays 70% to the winner and 30% to the runner-up. If the organizer cancels before it starts, every entry fee is refunded. Organizers are responsible for running a fair event at their venue.
Calcuttas. A tournament may run a Calcutta, an auction on its players, only where and when Hustler8House allows it. Bidding is in $5 steps, and a bid is your agreement to pay if you win the player. When bidding closes, each player goes to their high bidder, who pays from their wallet. Before the bracket starts, a player can buy back half of themselves for half the price. When the final ends, the pool minus the 5% fee pays the champion's owners 70% and the runner-up's owners 30%.
Leagues. League dues collected through the app go to the league, and Hustler8House takes no fee on league money. Only league administrators verified by Hustler8House can pay out league money, and they are responsible for using it as their league's rules say. Hustler8House is not a party to a league's rules, payouts or disputes between its members.
11. Subscriptions
Some features may need a paid subscription, planned at $5 per month. Subscriptions are not available yet. When they are:
- they renew every month until you cancel, charged to your payment method through our processor;
- you can cancel anytime in the app, and the subscription runs to the end of the month already paid;
- payments already made are not refunded, except where the law requires;
- we will tell you at least 30 days before a price change.
12. Your content
- Dispute proof and statements: you keep ownership. You give Hustler8House permission to store them, show them to reviewers (including the automated reviewer), tell the other player that you sent proof, and keep them as a record of the decision.
- Match recordings made with the app's Record button are saved only to your own phone. Hustler8House never receives them. Get the venue's and the other player's permission before filming them.
- League proof documents sent to become a league administrator are seen only by you and Hustler8House.
- How we collect, use and keep personal information, including location, is described in the Privacy Policy.
13. Hustler8House's property
The Hustler8House name and logo, the app, the website and the University lessons belong to Hustler8House LLC. We give you a personal, non-transferable right to use the app under these Terms. You may not copy, resell or rebrand it, or use the Hustler8House name or logo without written permission. Some parts of the app use open-source software under its own licenses.
14. Disclaimers and limits
- Venues and safety. Matches are played at pool halls, bars and homes that Hustler8House does not own or control. Meet other players in public places, follow the venue's rules, and use your own judgment. Hustler8House is not responsible for what happens at a venue, or between players outside the app.
- Service "as is." We work to keep Hustler8House running and accurate, but it is provided as is. It may have outages, GPS or scoring errors, and we don't promise it will always be available.
- Limit of liability. To the extent the law allows, Hustler8House is not liable for indirect or lost-profit damages, and its total liability to you is limited to the greater of the fees you paid us in the last 12 months or $100. This doesn't limit your right to the money in your wallet.
- Indemnity. You agree to cover Hustler8House's losses from claims caused by your breach of these Terms or your conduct at a venue.
15. Disagreements with Hustler8House
If you have a problem with Hustler8House, write to support@hustler8house.com first. We will try to solve it within 30 days.
These Terms are governed by the laws of the State of Ohio. If we can't solve a problem together, it will be decided by the state or federal courts located in Ohio, and you and Hustler8House agree to those courts. Either of us may instead bring a claim in small claims court where it qualifies. Match disputes between players are handled by the dispute process in Section 5, not by this section.
16. Changes, ending and contact
- We may update these Terms. We will tell you in the app or by email at least 14 days before a change that affects money or your rights takes effect. Using Hustler8House after that means you accept the change.
- You can stop using Hustler8House and delete your account at any time.
- Contact: Hustler8House LLC, support@hustler8house.com.