Hustler8HousePrivacy Policy
Last updated October 29, 2026
1. Who we are
This policy explains how Hustler8House LLC, an Ohio limited liability company ("Hustler8House," "we"), collects, uses and shares personal information in the Hustler8House app, at app.hustler8house.com and at www.hustler8house.com. It goes with our Terms of Service. Hustler8House does not sell personal information or use it for advertising. Questions: support@hustler8house.com.
2. What we collect
| Information | Where it comes from | Why we use it |
|---|---|---|
| Email, username, password (stored only in scrambled, hashed form), optional full name | You, at sign-up | Your account, login, password-reset emails |
| FargoRate (optional), H8H rating, match count, strikes (money and free-match) | You and your matches | Ratings, odds, fair play |
| Location (GPS) | Your phone, when you allow it | Radar, table check-in, blocking money play in restricted states (Section 3) |
| Matches, scores, break-and-runs, tournament and league activity | Your use of the app | Running matches, standings, payouts |
| Wallet entries: deposits, holds, payouts, fees | Your use of the app and our payment processor | Your balance and money records |
| Dispute photos, videos and statements, and where the proof was taken | You, in a dispute | Deciding disputes |
| League admin proof (title, phone, email, document photo, web page) | You, when applying | Verifying league administrators |
| Identity and age check results (once identity checks start) | Our verification provider | Age, identity, one account per person |
| Your internet address | Your connection | Limiting repeated login attempts. It is not stored with your account. |
| Server logs (time, page requested) | Our servers | Keeping the service secure and working |
We don't collect your contacts, photos outside the app's camera, or data from other apps. Payment card and bank details will be handled by the payment processor, not stored by us.
3. Location
Hustler8House is built around where you play, so it uses your phone's GPS when you allow it:
- Radar: to show matches and players near you. We keep your last known location and when it was taken.
- Your pin on the radar is off unless you turn it on. When it's on, other players see your stats and game but not your name, and the pin is moved half a mile to a mile and a half from your real spot.
- Posted matches: the table's location is stored. Other players see it only as a blurred area, until a player accepts and the two players see each other.
- Check-in: to confirm you're within half a mile of the table.
- Restricted states: to block money matches at tables in Arizona, Arkansas, Connecticut, Delaware, Louisiana, Montana and South Dakota. Free challenges, with no money, are not blocked by state, but they still use location for the radar and check-in.
- Dispute proof may record where it was taken, to help reviewers.
You can turn location off in your phone's settings. The radar, check-in and matches won't work without it.
4. How we use information
- To run your account and the app: matches, scoring, ratings, leagues, tournaments and University.
- To hold, pay out and keep records of money, as the law and our payment providers require.
- To decide disputes, enforce fair play and prevent fraud, sandbagging, multiple accounts and cheating.
- To send service emails, such as password-reset codes, and important notices. We don't send marketing emails without your consent.
- To keep the service secure, fix problems and improve it.
- To follow the law, including identity, age, tax and anti-money-laundering rules.
We don't sell your information, share it for advertising, or use it to build ad profiles.
5. Who we share it with
Other players. Your username, H8H rating, game and blurred area show on the radar. After a match is accepted, the two players see each other's username and the table. In a dispute, the other player sees how many pieces of evidence you sent, not their content. League members see the league's rosters, scores and standings.
Reviewers. Hustler8House reviewers see a dispute's photos, videos, statements and where the proof was taken. If the AI reviewer is on, the photos and statements in that dispute are sent to Anthropic (the maker of Claude) to get its vote.
Service providers that run parts of Hustler8House for us:
| Provider | What it does | What it receives |
|---|---|---|
| Railway | Hosts the app, database and uploaded files (U.S.) | Everything we store |
| Resend | Sends password-reset emails | Your email address and the code |
| Google Maps | Draws the radar map | Map requests from your phone, including the area shown |
| Anthropic | AI dispute reviewer, when on | That dispute's photos and statements |
| Payment processor (once real money starts) | Deposits, withdrawals, subscriptions | Payment and payout details |
| Identity verification provider (once identity checks start) | Age and identity checks | ID details you provide to them |
When the law requires it, or to protect players, the public or Hustler8House from fraud or harm. If the business is sold or merged, your information may move to the new owner under this policy.
6. Photos, videos and recordings
- Dispute proof can only be taken with the app's camera. It is stored privately and shown only to you, to reviewers and to the AI reviewer described above. The other player sees only that you sent proof.
- League admin proof documents are seen only by you and Hustler8House.
- Match recordings from the Record button stay on your phone, in your gallery. Hustler8House never receives them.
- The app asks for camera and microphone access only when you take proof or record.
7. How long we keep it
- While your account is open, we keep what's described above.
- When you delete your account, we erase your username, email, password, name, Shooter ID, phone, identity details and location, and remove your devices. To be deleted, your account must have no open match, no money left and no active suspension.
- What stays, without your name: money records, match results and strikes stay in anonymized form. They are needed for accounting, for the other players' history, and so a banned player can't start over clean.
- Dispute proof is kept as the record of the decision.
- Backups of the database are made daily, weekly and monthly, kept for a limited time, and then replaced by newer ones.
8. Your choices and rights
- Permissions: turn location, camera and microphone on or off in your phone's settings.
- Radar pin: off by default. Turn it on or off in the app anytime.
- Access and correction: email support@hustler8house.com for a copy of your information or to fix something wrong. You can change your FargoRate in the app.
- Deletion: delete your account in the app, or ask us by email. Section 7 explains what is erased and what stays anonymized.
- State privacy rights: depending on where you live (for example California, Virginia, Colorado or Texas), you may have more rights, such as knowing, deleting or correcting your information, or limiting the use of sensitive information like precise location. We honor them as the law requires, and we don't treat you differently for using them.
We answer requests within 45 days and may need to confirm it's you first.
9. Security
Passwords are stored only in hashed form. Connections use HTTPS. The database isn't reachable from the internet, and secret keys are sealed on our hosting provider. Access to dispute files is limited to the people in Section 6.
No system is perfectly secure. If a breach affects your information, we will tell you and the authorities as the law requires.
10. Children
Hustler8House is not for anyone under 18. We don't knowingly collect information from children. If you believe someone under 18 has an account, email support@hustler8house.com and we will delete it.
11. Changes and contact
We will post changes here and tell you in the app or by email before a significant change takes effect.
Contact: Hustler8House LLC, support@hustler8house.com.